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Home Terms & Conditions

Terms & Conditions

Spin to Win Promotion Terms and Conditions

  1. The name of the promotion is Spin to Win (“the Promotion”).
  2. The following terms and all entry instructions contained elsewhere on the website http://shop.vileda.co.uk (“the Website”) will apply to the Promotion, and will prevail, in the event of any conflict, over any other instructions or other material contained on the Website. By entering this promotion you, the participant, agree to be bound by those terms and instructions.
  3. By accepting these terms you agree that the Promoter may contact you with regards to any prizes won. You may withdraw your agreement to be contacted at any time by contacting the Promoter at the address or e-mail address set out in Condition 17 below.
  4. All personal details submitted by you, including details of your email and postal addresses, will be held and securely stored by the Promoter and any third party agency acting on its behalf.
  5. The Promotion is open to all UK residents aged 18 or over. Employees of the Promoter, its agents or of any other person or organisation connected with the Promotion, or any relatives of, or members of the same household as any of the aforementioned, are not eligible to participate in the Promotion.
  6. Entry into the Promotion is open from 10:00 (UK time) on the 12 September 2018 and will close at 00:00 (UK time) on the 23 October 2018. Entries received after the closing deadline will not be entered into the Promotion. Entry to the Promotion may only be made via the Website.
  7. No purchase necessary: entry into the Promotion is free. The probability of winning is identical whether or not you have made a purchase.
  8. Participants will receive three entries per day. One spin = One entry. Entrants that choose to share the competition on their Facebook page will be awarded an additional three entries.
  9. To enter the Promotion you must enter your details, including your name and email address, and then play the Spin to Win game. On each Spin, Participants will receive a ‘Did you know’ or ‘Top Tip’ fact; an entry into the Prize Draw or an Instant Win prize.
  10. The Instant Win prize is a Vileda Turbo Spin Mop. One Instant Win prize will be awarded per day.
  11. Entries into the Prize Draw will be awarded at random. Entry into the Promotion does not, therefore, guarantee a prize.
  12. Winners of the Instant Win prize will receive a Vileda Turbo Spin Mop. Winners of the Vileda Turbo Spin Mop will be contacted via email within seven days of entering to confirm their details for prize dispatch.  Prizes will be dispatched to winners after the 1st November 2018, following the close of the promotion.
  13. The Prize Draw will be drawn and the winner will be notified before the 29th October 2018.
  14. The Prize Draw prize is 1 x £150 Their Perfect Gift Voucher.  No cash or other alternative prize is available.
  15. The Promoter may suspend or cancel the Promotion at any time.
  16. The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into.
  17. The Promoter is Freudenberg Household Products Limited Partnership, c/o Mosquito Digital, 20 Dale Street, Manchester, M1 1EZ. Email address: customercare.uk@fhp-ww.com

Your Vileda Kids Pass Competition Terms & Conditions

  1. The name of the promotion is Your Vileda Kids Pass (“the Promotion”).
  2. The following terms and all entry instructions contained elsewhere on the website http://www.shop.vileda.co.uk/(“the Website”) will apply to the Promotion, and will prevail, in the event of any conflict, over any other instructions or other material contained on the Website. By entering this promotion you, the participant, agree to be bound by those terms and instructions.
  3. By accepting these terms you agree that the Promoter may contact you with regards to any prizes won. You may withdraw your agreement to be contacted at any time by contacting the Promoter at the address or e-mail address set out in Condition 16 below. All personal details submitted by us, including details of your email and postal addresses, will be held and securely stored by the Promoter and any third party agency acting on its behalf.
  4. All personal details submitted by you, including details of your email and postal addresses, will be held and securely stored by the Promoter and any third party agency acting on its behalf.
  5. The Promotion is open to Your Vileda members only. Any UK residents over the age of 18 may sign up to Your Vileda – https://shop.vileda.co.uk/blog/your-vileda/ by submitting their email, name and accepting the terms and conditions.
  6. Employees of the Promoter, its agents or any other person or organisation connected with the Promotion, or any relatives of, or members of the same household as any of the aforementioned, are not eligible to participate in the Promotion.
  7. Entry into the Promotion is open from 09:00 AM (UK time) on the 12 June 2018 and will close at 09:00 AM (UK time) on the 16 July 2018. Entries received after the closing deadline will not be entered into the Promotion. Entry to the Promotion may only be made via the Website.
  8. No purchase necessary: entry into the Promotion is free. The probability of winning is identical whether or not you have made a purchase.
  9. Only one entry into the Promotion may be submitted per person.
  10. To enter the Promotion you must be a member of Your Vileda, answer the question on the Kids Pass banner on the Your Vileda home page and then enter your details, including your name and email address. All entries will be submitted into the prize draw.
  11. Eight prizes will be awarded in the Promotion. Entry into the Promotion does not, therefore, guarantee a prize.
  12. The prizes are as follows and no cash or other alternative prize is available:
  • 1 x SuperMocio 3Action XL Mop with Kids Pass Promotional Pack Wrap
  • 1 x 3Action Magic Mop with Kids Pass Promotional Pack Wrap
  • 1 x SuperMocio Microfibre & Cotton with Kids Pass Promotional Pack Wrap
  • 1 x 1-2 Spray Mop with Kids Pass Promotional Pack Wrap
  • 1 x Magic Mop Flat with Kids Pass Promotional Pack Wrap
  • 1 x SuperMocio and Torsion Wringer with Kids Pass Promotional Pack Wrap
  • 1 x Active Max Mop with Kids Pass Promotional Pack Wrap
  • 1 x 3Action Broom with Kids Pass Promotional Pack Wrap
  1. The Promoter will notify the winner by email on or before 20 July 2018.
  2. The Promoter may suspend or cancel the Promotion at any time.
  3. The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into.
  4. The Promoter is Freudenberg Household Products Limited Partnership, c/o Mosquito Digital, 20 Dale Street, Manchester, M1 1EZ

Laundrycare Confessions competition

  1. The name of the promotion is Laundrycare Confessions (“the Promotion”).
  2. The following terms and all entry instructions contained elsewhere on the website http://shop.vileda.co.uk (“the Website”) will apply to the Promotion, and will prevail, in the event of any conflict, over any other instructions or other material contained on the Website. By entering this promotion you, the participant, agree to be bound by those terms and instructions.
  3. By accepting these terms you agree that the Promoter may contact you with regards to any prizes won. You may withdraw your agreement to be contacted at any time by contacting the Promoter at the address or e-mail address set out in Condition 17 below.
  4. All personal details submitted by you, including details of your email and postal addresses, will be held and securely stored by the Promoter and any third party agency acting on its behalf.
  5. The Promotion is open to all UK residents aged 18 or over. Employees of the Promoter, its agents or of any other person or organisation connected with the Promotion, or any relatives of, or members of the same household as any of the aforementioned, are not eligible to participate in the Promotion.
  6. Entry into the Promotion is open from 10:00 (UK time) on the 14 May 2018 and will close at 00:00 (UK time) on the 1 July 2018. Entries received after the closing deadline will not be entered into the Promotion. Entry to the Promotion may only be made via the Website.
  7. No purchase necessary: entry into the Promotion is free. The probability of winning is identical whether or not you have made a purchase.
  8. Only one entry into the Promotion may be submitted per person.
  9. The Promoter will draw the winner at random, on or before 5 July 2018, from all valid entries received
  10. To enter the Promotion you must play the Laundrycare Confessions competition and then enter your details, including your name and email address. All entries will be submitted into the runner up prize draw, only entries with five correct answers will be entered into the star prize draw.
  11. Sixteen individual prizes will be awarded in the Promotion. Entry into the Promotion does not, therefore, guarantee a prize.
  12. The star prize is a £250 Love2shop voucher, or the runners up prizes are one of fifteen Express Radiator Airers. No cash or other alternative prize is available.
  13. All entrants that tick to receive other promotional offers and general information from Vileda will receive a promotional email in relation to the Laundrycare competition.
  14. The Promoter will notify the winner by email on or before 6 July 2018.
  15. The Promoter may suspend or cancel the Promotion at any time.
  16. The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into.
  17. The Promoter is Freudenberg Household Products Limited Partnership, c/o Mosquito Digital, 20 Dale Street, Manchester, M1 1EZ

Spring into Action competition

  1. The name of the promotion is Spring Into Action (“the Promotion”).
  2. The following terms and all entry instructions contained elsewhere on the website http://shop.vileda.co.uk (“the Website”) will apply to the Promotion, and will prevail, in the event of any conflict, over any other instructions or other material contained on the Website. By entering this promotion you, the participant, agree to be bound by those terms and instructions.
  3. By accepting these terms you agree that the Promoter may contact you with regards to any prizes won. You may withdraw your agreement to be contacted at any time by contacting the Promoter at the address or e-mail address set out in Condition 16 below.
  4. All personal details submitted by you, including details of your email and postal addresses, will be held and securely stored by the Promoter and any third party agency acting on its behalf.
  5. The Promotion is open to all UK residents aged 18 or over. Employees of the Promoter, its agents or of any other person or organisation connected with the Promotion, or any relatives of, or members of the same household as any of the aforementioned, are not eligible to participate in the Promotion.
  6. Entry into the Promotion is open from 10:00 (UK time) on the 21 March 2018 and will close at 00:00 (UK time) on the 22 April 2018. Entries received after the closing deadline will not be entered into the Promotion. Entry to the Promotion may only be made via the Website.
  7. No purchase necessary: entry into the Promotion is free. The probability of winning is identical whether or not you have made a purchase.
  8. Only one entry into the Promotion may be submitted per person.
  9. The Promoter will draw the winner at random, on or before 25 April 2018, from all valid entries received
  10. To enter the Promotion you must play the Spring into Action game and then enter your details, including your name and email address. All entries will be submitted into the runner-up prize draw, only entries with four correct answers will be entered into the star prize draw.
  11. Sixteen individual prizes will be awarded in the Promotion. Entry into the Promotion does not, therefore, guarantee a prize.
  12. The star prize is a £250 Love2shop voucher, or the runners-up prizes are one of fifteen SuperMocio 3Action XL Mop sets. No cash or other alternative prize is available.
  13. The Promoter will notify the winner by email on or before 25 April 2018.
  14. The Promoter may suspend or cancel the Promotion at any time.
  15. The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into.
  16. The Promoter is Freudenberg Household Products Limited Partnership, c/o Mosquito Digital, 20 Dale Street, Manchester, M1 1EZ

Your Vileda Community Terms and Conditions

  1. About these Terms and Conditions

1.1. Thank you for visiting http://shop.vileda.co.uk (the “Website”). Please read these Terms and Conditions (“Terms”) carefully as they apply when you sign up to the Your Vileda Community outside of a specific Promotional Campaign (“Promotion”), or when you submit a Household Tip (“Tip”) on our Website or any of our social media channels which we operate from time to time.

1.2. By signing up to the Your Vileda Community you confirm that you accept these Terms and agree to be bound by them. If you have any questions about these Terms please contact us at customercare.uk@fhp-ww.com.

1.3. Please note that additional terms will apply if you have signed up to the Your Vileda Community as part of a Promotion. You can find the terms and conditions applicable to different Promotions on this webpage.

1.4. “We” are Freudenberg Household Products Limited Partnership, c/o Mosquito Digital, 20 Dale Street, Manchester, M1 1EZ.

  1. Registration

2.1. There is no charge to sign up to the Your Vileda Community and no purchase is necessary.

2.2. In order to sign up to the Your Vileda Community, you must provide us with your name and your email address. Please read our Privacy Policy and Cookie Policy for information regarding how your personal information will be handled by us and any third party and the way in which cookies are used on the Website.

2.3. By signing up to the Your Vileda Community you confirm that you are aged 18 or over, that the information you have provided in the sign up process is not false or misleading and that you are eligible to sign up to the Your Vileda Community.

  1. Submitting Household Tips

3.1. Any Tip that you submit to the Website must comply with our Terms of Website Use Policy and our Acceptable Use Policy as may be amended from time to time.

3.2. Tips must not contain any material which:

3.2.1.  is defamatory, obscene, offensive, hateful or inflammatory in nature;

3.2.2. infringes any copyright, database right or trade mark of any other person;

3.2.3. is likely to deceive any person or promotes any unlawful or dangerous activity;

3.2.4. is likely to harass, upset, embarrass, alarm or annoy any other person, or invade another’s privacy;

3.2.5. misrepresents your identity or affiliation with any person;

3.2.6. gives the impression that it emanates from us, if this is not the case; or

3.2.7. is unlawful in any other manner.

3.3. Please be aware that when you submit a Tip to the Website, regardless of whether you have signed up to the Your Vileda Community, you grant us the right to use and publish the Tip together with your first name and city of residence on the Website or across any social channels used by us from time to time. We will only publish your first name and city of residence in a generic format so that this does not specifically identify you as the author, for example “John from London”. We are under no obligation to use or publish any Tips submitted by you.

3.4. We reserve the right to moderate any Tip submitted to us to the extent required to remove any offensive material, as well as any material which does not comply with Clause 3.2, or to correct any obvious errors before we publish the Tip. We will not assess or verify the content of any Tip, nor will we attempt to change the context or meaning of any Tip.

3.5. At the time you submit a Tip, you will be asked whether you would like to:

3.5.1. sign up to the Your Vileda Community;

3.5.2. receive the Your Vileda Newsletter by email; or

3.5.3. receive other promotional offers and information relating to Vileda products from time to time.

If you would like to receive any of the above marketing communications, you can provide us with your consent by ticking the relevant boxes presented to you at the time the Tip is submitted. Please remember that you can always withdraw any existing consent you have provided by contacting us customercare.uk@fhp-ww.com

Disclaimer for Household Tips

3.6. The views expressed in any Tips do not represent our views. Any opinions, advice, statements or other information contained in any published Tips are the responsibility of the author and are not our responsibility unless we are specifically identified as the author.

3.7. We accept no responsibility for the accuracy or completeness of any content included in any published Tips and can in no way be held responsible if the information contained in the Tip turns out to be incorrect or misleading.

3.8. If the Tip contains a link to a third party, we accept no responsibility for the content of the link in question.

  1. Changes to these Terms

4.1. We reserve the right to amend these Terms from time to time. You are expected to check this page from time to time to take notice of any changes, as they are legally binding on you.

  1. Which laws apply to any disputes?

5.1. Please note that these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree that the courts of England and Wales will have non-exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

 

Your Vileda community sign up – Product testers wanted

  1. The name of the promotion is Your Vileda Product Testers (“the Promotion”)
  2. The following terms and all entry instructions contained elsewhere on the website http://shop.vileda.co.uk (“the Website”) will apply to the Promotion, and will prevail, in the event of any conflict, over any other instructions or other material contained on the Website. By entering this promotion you, the participant, agree to be bound by those terms and instructions.
  3. By accepting these terms you agree that the Promoter may contact you with newsletters and other promotional offers relating to the Vileda range of products. You may withdraw your agreement to be contacted at any time by contacting the Promoter at the address or e-mail address set out in Condition 18 below.
  4. All personal details submitted by you, including details of your email and postal addresses, will be held and securely stored by the Promoter and any third party agency acting on its behalf.
  5. The Promotion is open to all UK residents aged 18 or over. Employees of the Promoter, its agents or of any other person or organisation connected with the Promotion, or any relatives of, or members of the same household as any of the aforementioned, are not eligible to participate in the Promotion.
  6. No purchase necessary: entry into the Promotion is free. The probability of winning is identical whether or not you have made a purchase.
  7. Only one entry into the Promotion may be submitted per person.
  8. To enter the Promotion you must sign up to the Your Vileda community, leaving your name and email address.
  9. Entry into the Promotion is open from 10:00 (UK time) on the 9 Jan 2018 and will close at 00:00 (UK time) on the 15 Feb 2018. Entries received after the closing deadline will not be entered into the Promotion. Entry to the Promotion may only be made via the Website.
  10. The Promoter will draw the product testers at random, from all valid entries received, on or before 18 Feb 2018.
  11. The Promoter will notify selected product testers by email / on or before 19 Feb 2018
  12. Twenty ‘Easy Wring & Clean Turbo’ products will be awarded in the Promotion. Entry into the Promotion does not, therefore, guarantee a product.
  13. The product to test is a Vileda Easy Wring & Clean Turbo. No cash or other alternative product is available.
  14. All product testers must submit an honest product review on both our website and Facebook page.
  15. Reviews must be submitted 4 weeks after receiving the product to test.
  16. The Promoter may suspend or cancel the Promotion at any time.
  17. The decision of the Promoter in all matters relating to the Promotion is final and no correspondence will be entered into.
  18. You agree that any household tips submitted to the “Your Vileda” hub may be used on the Website and across any social channels used by the Promoter from time to time together with your name. The Promoter does not guarantee that any tip submitted by you will be used.
  19. The Promoter is Freudenberg Household Products Limited Partnership, c/o Mosquito Digital, 20 Dale Street, Manchester, M1 1EZ